articleTop 1% cited
The impact of online reviews on hotel booking intentions and perception of trust
Tourism Management · 2011 · Vol. 32(6) · pp. 1310–1323
Beverley Sparks✉(Griffith University)Victoria Browning(Queensland University of Technology)
Digital Marketing and Social MediaConsumer Behavior in Brand Consumption and IdentificationCustomer Service Quality and LoyaltyInterpersonal communicationPerceptionFraming (construction)TourismAdvertisingMarketingThe InternetFraming effectWord of mouthConsumer behaviour
Funding
- Griffith University
Citations
1,528
FWCI
112.94
field-weighted impact
References
82
Percentile
100%
vs. same field & year
Citations per year
Cited by
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Tourism Management · 2007 · 3,015 citations
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