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Mining meaning from online ratings and reviews: Tourist satisfaction analysis using latent dirichlet allocation

Tourism Management · 2016 · Vol. 59 · pp. 467–483
Yue GuoStuart J. BarnesQiong Jia
Digital Marketing and Social MediaConsumer Behavior in Brand Consumption and IdentificationCustomer Service Quality and LoyaltyLatent Dirichlet allocationTourismMeaning (existential)MarketingPurchasingTopic modelKey (lock)Service (business)Set (abstract data type)Advertising
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Psychological Bulletin · 1971 · 8,372 citations
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Proceedings of the National Academy of Sciences · 2004 · 5,932 citations
A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions
Journal of Marketing Research · 1980 · 9,866 citations
Applied Regression Analysis
Technometrics · 2005 · 18,043 citations
The Role of Market Forces in Assuring Contractual Performance
Journal of Political Economy · 1981 · 3,710 citations
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