article Open AccessTop 1% cited
Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research
Tourism Management · 2008 · Vol. 29(4) · pp. 609–623
Dimitrios Buhalis✉(Bournemouth University)Rob Law(Hong Kong Polytechnic University)
Digital Marketing and Social MediaTechnology Adoption and User BehaviourCustomer Service Quality and LoyaltyTourismVariety (cybernetics)The InternetContext (archaeology)MarketingTourism geographyState (computer science)Field (mathematics)Regional scienceBusiness
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References
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Reducing Buyer Search Costs: Implications for Electronic Marketplaces
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Strategic use of information technologies in the tourism industry
Tourism Management · 1998 · 1,082 citations
Frictionless Commerce? A Comparison of Internet and Conventional Retailers
Management Science · 2000 · 2,517 citations
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