articleTop 1% cited
Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach
Tourism Management · 2007 · Vol. 29(4) · pp. 624–636
G. Christina✉(Washington State University)Hailin Qu(Oklahoma State University)
Customer Service Quality and LoyaltyDiverse Aspects of Tourism ResearchConsumer Behavior in Brand Consumption and IdentificationLoyaltyDestination imageTourismStructural equation modelingMarketingEmpirical researchDestinationsPsychologyAdvertisingConsumer satisfaction
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An examination of the effects of motivation and satisfaction on destination loyalty: a structural model
Tourism Management · 2003 · 3,289 citations
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