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The use of matrices in hotel management

O IzevbizuaIbe CB

Abstract

Hotel rooms are the primary inventory kept by hotel managers. The demand for hotel rooms, the number of rooms in demand and the number of days the rooms are in demand forms the hotel’s matrix of demand. We use this matrix of demand to determine the level of patronage of the hotel and compare the profitability of two or more hotels.

Consumer Retail Behavior StudiesCustomer Service Quality and LoyaltyConsumer Market Behavior and PricingHotel managementBusinessProfitability indexOn demandHotel designDemand managementMarketingHotel industryOperations managementTourism
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The use of matrices in hotel management · Scinovex