article Open AccessTop 1% cited
Patient safety, satisfaction, and quality of hospital care: cross sectional surveys of nurses and patients in 12 countries in Europe and the United States
BMJ · 2012 · Vol. 344(mar20 2) · pp. e1717–e1717
Linda H. Aiken✉(University of Pennsylvania)Walter Sermeus(KU Leuven)Koen Van den Heede(Belgian Health Care Knowledge Centre)Douglas M. Sloane(University of Pennsylvania)Reinhard BusseMartin McKee(London School of Hygiene & Tropical Medicine)Luk Bruyneel(KU Leuven)Anne Marie Rafferty(King's College London)Peter Griffiths(University of Southampton)Teresa Moreno‐Casbas(Instituto de Salud Carlos III)Carol Tishelman(Karolinska Institutet)P. Anne Scott(Dublin City University)Tomasz Brzostek(Jagiellonian University)Juha Kinnunen(Finland University)René Schwendimann(University of Basel)Maud Heinen(Radboud University Nijmegen)Dimitrios Zikos(National and Kapodistrian University of Athens)Ingeborg Strømseng Sjetne(Nasjonalt Kunnskapssenter for Helsetjenesten)Hayden L. Smith(University of Pennsylvania)Ann Kutney‐Lee(University of Pennsylvania)
Abstract
Deficits in hospital care quality were common in all countries. Improvement of hospital work environments might be a relatively low cost strategy to improve safety and quality in hospital care and to increase patient satisfaction.
Healthcare professionals’ stress and burnoutNursing education and managementEmergency and Acute Care StudiesStaffingMedicineWorkforceNursingPatient safetyBurnoutFamily medicineCross-sectional studyJob satisfactionPatient satisfaction
MeSH terms
AdultAgedBurnout, ProfessionalCross-Sectional StudiesEuropeFemaleHospitalsHumansJob SatisfactionMaleMiddle AgedNursing Staff, HospitalPatientsPersonnel Staffing and SchedulingQuality of Health Care
Funding
- University of Pennsylvania
- Itä-Suomen Yliopisto
- London School of Hygiene and Tropical Medicine
- University of Southampton
- King's College London
- European Commission
- Dublin City University
- Radboud Universiteit
- Karolinska Institutet
- National and Kapodistrian University of Athens
- Uniwersytet Medyczny w Lublinie
- National Institutes of Health
- Instituto de Salud Carlos III
- National Institute of Nursing Research
Citations
1,995
FWCI
256.85
field-weighted impact
References
34
Percentile
100%
vs. same field & year
Citations per year
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References
Hospital survey on patient safety culture in China
BMC Health Services Research · 2013 · 423 citations
Effects of Nurse Staffing and Nurse Education on Patient Deaths in Hospitals With Different Nurse Work Environments
Medical Care · 2011 · 807 citations
Crossing the Quality Chasm: A New Health System for the 21st Century
BMJ · 2001 · 10,754 citations
Hospital Nurse Staffing and Patient Mortality, Nurse Burnout, and Job Dissatisfaction
JAMA · 2002 · 5,134 citations
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