reviewTop 1% cited
How shall I trust the faceless and the intangible? A literature review on the antecedents of online trust
Computers in Human Behavior · 2010 · Vol. 26(5) · pp. 857–869
Ardion Beldad✉(University of Twente)Menno D.T. de Jong(University of Twente)M.F. Steehouder(University of Twente)
Technology Adoption and User BehaviourCustomer Service Quality and LoyaltyE-Government and Public ServicesRelevance (law)Empirical researchContext (archaeology)BusinessAffect (linguistics)Government (linguistics)Knowledge managementPublic relationsPsychologyComputer science
Citations
718
FWCI
56.39
field-weighted impact
References
135
Percentile
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Cited by
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References
The Social psychology of intergroup relations
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An Examination of the Nature of Trust in Buyer-Seller Relationships
Journal of Marketing · 1997 · 6,165 citations
The Presentation of Self in Everyday Life.
American Sociological Review · 1956 · 26,153 citations
Trust and Managerial Problem Solving
Administrative Science Quarterly · 1972 · 2,133 citations
Building consumer trust online
Communications of the ACM · 1999 · 2,129 citations
Social Behavior: Its Elementary Forms
The American Journal of Psychology · 1963 · 4,726 citations
Social Behavior as Exchange
American Journal of Sociology · 1958 · 5,000 citations
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