articleTop 1% cited
Customer co-creation of travel services: The role of company support and customer satisfaction with the co-creation performance
Tourism Management · 2012 · Vol. 33(6) · pp. 1483–1492
Ursula S. Grissemann✉(Universität Innsbruck)Nicola Stokburger-Sauer(Universität Innsbruck)
Customer Service Quality and LoyaltyService and Product InnovationDigital Marketing and Social MediaBusinessMarketingCustomer satisfactionCo-creationTourismCustomer retentionLoyalty business modelContext (archaeology)Customer delightCustomer advocacy
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670
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34.77
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References
106
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100%
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References
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Tourism Management · 2009 · 1,313 citations
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