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Developing and validating measures of facets of customer-based brand equity

Journal of Business Research · 2003 · Vol. 57(2) · pp. 209–224
Richard G. NetemeyerBalaji KrishnanChris PulligGuangping WangMehmet I. YagciDwane H. DeanJoe M. RicksFerdinand F. Wirth
Consumer Behavior in Brand Consumption and IdentificationCustomer Service Quality and LoyaltyDigital Marketing and Social MediaBrand equityWillingness to payPrice premiumBusinessBrand awarenessMarketingAntecedent (behavioral psychology)Product (mathematics)Scale (ratio)Brand management
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References
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Psychological Review · 1972 · 3,391 citations
Testing Structural Equation Models.
Social Forces · 1995 · 8,257 citations
Conceptualizing, Measuring, and Managing Customer-Based Brand Equity
Journal of Marketing · 1993 · 10,496 citations
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