articleTop 10% cited
Patients Evaluate Their Hospital Care: A National Survey
Health Affairs · 1991 · Vol. 10(4) · pp. 254–267
Paul D. Cleary✉(Harvard University)Susan Edgman‐Levitan(Beth Israel Deaconess Hospital)Marc J. Roberts(John F. Kennedy University)Thomas W. Moloney(Commonwealth Fund)William McMullen(Harvard University)Janice D. Walker(Beth Israel Deaconess Hospital)Thomas L. Delbanco(Beth Israel Deaconess Hospital)
Patient Satisfaction in HealthcareHealthcare Policy and ManagementPrimary Care and Health OutcomesMedicineFamily medicineMedical emergency
MeSH terms
Analysis of VarianceHealth PolicyHospitalsPatientsQuality of Health CareSurveys and QuestionnairesRegression AnalysisUnited StatesHospital-Patient RelationsPatient Satisfaction
Citations
554
FWCI
9.04
field-weighted impact
References
16
Percentile
98%
vs. same field & year
Citations per year
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