articleTop 1% cited
Predictors of patient satisfaction
Social Science & Medicine · 2001 · Vol. 52(4) · pp. 609–620
Jeffrey L. Jackson✉(Walter Reed Army Institute of Research)Judith Chamberlin(Uniformed Services University of the Health Sciences)Kurt Kroenke(Regenstrief Institute)
Patient Satisfaction in HealthcarePatient-Provider Communication in HealthcareMedical Malpractice and Liability IssuesMedicinePatient satisfactionFamily medicineSurgery
MeSH terms
AdultAgedAnalysis of VarianceAttitude of Health PersonnelData CollectionFemaleFollow-Up StudiesHumansMaleMarylandMiddle AgedOutpatient Clinics, HospitalPhysician-Patient RelationsSurveys and QuestionnairesMultivariate Analysis
Funding
- Uniformed Services University of the Health Sciences
Citations
871
FWCI
35.36
field-weighted impact
References
86
Percentile
100%
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Citations per year
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References
Applied logistic regression
Choice Reviews Online · 1990 · 35,647 citations
Patient satisfaction: A valid concept?
Social Science & Medicine · 1994 · 1,143 citations
Patient sociodemographic characteristics as predictors of satisfaction with medical care: A meta-analysis
Social Science & Medicine · 1990 · 942 citations
Patients Evaluate Their Hospital Care: A National Survey
Health Affairs · 1991 · 554 citations
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