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Determinants of Patient Satisfaction and Willingness to Return With Emergency Care

Annals of Emergency Medicine · 2000 · Vol. 35(5) · pp. 426–434

B. Sun✉(Brigham and Women's Hospital)James G. Adams(Agency for Healthcare Research and Quality)E. John Orav(Agency for Healthcare Research and Quality)Donald W. Rucker(Agency for Healthcare Research and Quality)Timothy J. Brennan(Agency for Healthcare Research and Quality)Helen Burstin(Agency for Healthcare Research and Quality)

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Emergency and Acute Care Studies Patient Satisfaction in Healthcare Healthcare Policy and ManagementMedicineEmergency departmentRespondentConfidence intervalLogistic regressionPatient satisfactionOdds ratioTriageFamily medicineDemography

MeSH terms

AdolescentAdultAgedAged, 80 and overBostonEmergency Service, HospitalFemaleHospitals, TeachingHospitals, UrbanHumansMaleMiddle AgedPatient Acceptance of Health CareSurveys and QuestionnairesPatient Satisfaction

Citations

354

FWCI

13.35

field-weighted impact

References

Percentile

99%

vs. same field & year

Citations per year

Cited by

Crowding Delays Treatment and Lengthens Emergency Department Length of Stay, Even Among High-Acuity Patients