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Consumer Reactions to Product Failure: An Attributional Approach
Journal of Consumer Research · 1984 · Vol. 10(4) · pp. 398–398
Abstract
Journal Article Consumer Reactions to Product Failure: An Attributional Approach Get access Valerie S. Folkes Valerie S. Folkes Search for other works by this author on: Oxford Academic PubMed Google Scholar Journal of Consumer Research, Volume 10, Issue 4, March 1984, Pages 398–409, https://doi.org/10.1086/208978 Published: 01 March 1984 Article history Received: 01 April 1983 Revision received: 01 July 1983 Published: 01 March 1984
Emotions and Moral BehaviorPsychology of Social InfluencePsychology of Moral and Emotional JudgmentAttributionProduct (mathematics)BusinessMarketingPsychologySocial psychologyMathematics
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References
An Information Processing Theory of Consumer Choice
Journal of Marketing · 1979 · 2,282 citations
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