articleTop 1% cited
A comparative analysis of major online review platforms: Implications for social media analytics in hospitality and tourism
Tourism Management · 2016 · Vol. 58 · pp. 51–65
Zheng Xiang✉(Virginia Tech)Qianzhou Du(Virginia Tech)Yufeng Ma(Virginia Tech)Weiguo Fan(Virginia Tech)
Digital Marketing and Social MediaDiverse Aspects of Tourism ResearchSharing Economy and PlatformsSocial mediaHospitalityTourismAnalyticsHospitality industrySocial media analyticsData scienceGeneralizability theoryQuality (philosophy)Population
Funding
- National Natural Science Foundation of China
Citations
944
FWCI
173.57
field-weighted impact
References
76
Percentile
100%
vs. same field & year
Citations per year
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References
Why do travelers trust TripAdvisor? Antecedents of trust towards consumer-generated media and its influence on recommendation adoption and word of mouth
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Proceedings of the National Academy of Sciences · 2004 · 5,932 citations
What makes a useful online review? Implication for travel product websites
Tourism Management · 2014 · 929 citations
Development of a Tool for Measuring and Analyzing Computer User Satisfaction
Management Science · 1983 · 2,539 citations
What makes a helpful online review? a study of customer reviews on amazon.com
MIS Quarterly · 2010 · 1,290 citations
What Makes a Helpful Online Review? A Study of Customer Reviews on Amazon.Com1
MIS Quarterly · 2010 · 2,354 citations
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