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Reputation systems

Communications of the ACM · 2000 · Vol. 43(12) · pp. 45–48

Paul Resnick✉(University of Michigan–Ann Arbor)Ko Kuwabara(University of Michigan–Ann Arbor)Richard Zeckhauser(Harvard University Press)Eric Friedman(Rutgers, The State University of New Jersey)

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Abstract

T he Internet offers vast new opportunities to interact with total strangers. These interactions can be fun, informative, even profitable. But they also involve risk. Is the advice of a self-proclaimed expert at expertcentral.com reliable? Will an unknown dotcom site or eBay seller ship items promptly with appropriate packaging? Will the product be the same one described online?

Knowledge Management and Sharing Game Theory and ApplicationsCitationReputationLibrary scienceComputer scienceOperations researchSociologyEngineeringSocial science