articleTop 1% cited
An Integrative Model Of Organizational Trust
Academy of Management Review · 1995 · Vol. 20(3) · pp. 709–734
Roger C. Mayer✉(University of Notre Dame)James H. Davis(University of Notre Dame)F. David Schoorman(Purdue University West Lafayette)
Abstract
Scholars in various disciplines have considered the causes, nature, and effects of trust. Prior approaches to studying trust are considered, including characteristics of the trustor, the trustee, and the role of risk. A definition of trust and a model of its antecedents and outcomes are presented, which integrate research from multiple disciplines and differentiate trust from similar constructs. Several research propositions based on the model are presented.
Organizational Learning and LeadershipOrganizational Leadership and Management StrategiesJob Satisfaction and Organizational BehaviorOrganizational behaviorPsychologyOrganizational cultureSociologyManagementKnowledge managementSocial psychologyPublic relationsPolitical scienceComputer science
Citations
14,154
FWCI
56.19
field-weighted impact
References
89
Percentile
100%
vs. same field & year
Citations per year
Cited by
The effect of the performance appraisal system on trust for management: A field quasi-experiment.
Journal of Applied Psychology · 1999 · 2,134 citations
TOWARD A STEWARDSHIP THEORY OF MANAGEMENT
Academy of Management Review · 1997 · 3,548 citations
A Relational View of Information Seeking and Learning in Social Networks
Management Science · 2003 · 2,073 citations
Social presence, trust, and social commerce purchase intention: An empirical research
Computers in Human Behavior · 2015 · 1,016 citations
An overview of online trust: Concepts, elements, and implications
Computers in Human Behavior · 2004 · 960 citations
Applied artificial intelligence and trust—The case of autonomous vehicles and medical assistance devices
Technological Forecasting and Social Change · 2016 · 630 citations
TRUST AND DISTRUST IN ORGANIZATIONS: Emerging Perspectives, Enduring Questions
Annual Review of Psychology · 1999 · 3,210 citations
Absorptive capacity, learning, and performance in international joint ventures
Strategic Management Journal · 2001 · 1,870 citations
References
Economics, Organization and Management.
The Journal of Finance · 1993 · 4,778 citations
Toward Understanding and Measuring Conditions of Trust: Evolution of a Conditions of Trust Inventory
Journal of Management · 1991 · 1,513 citations
Markets and Hierarchies: Analysis and Antitrust Implications.
The Economic Journal · 1976 · 13,767 citations
Explaining the Limited Effectiveness of Legalistic “Remedies” for Trust/Distrust
Organization Science · 1993 · 1,530 citations
Trust and Managerial Problem Solving
Administrative Science Quarterly · 1972 · 2,133 citations
The Evolution of Cooperation
Science · 1981 · 20,127 citations
The Dyadic Trust Scale: Toward Understanding Interpersonal Trust in Close Relationships
Journal of Marriage and the Family · 1980 · 1,201 citations
Trust as a Social Reality
Social Forces · 1985 · 3,091 citations
Citation Network
How this paper connects to the literature. Drag to explore, click any node to open that paper.