reviewTop 1% cited
Patient satisfaction: A review of issues and concepts
Social Science & Medicine · 1997 · Vol. 45(12) · pp. 1829–1843
John Sitzia✉(Worthing Hospital)Neil Wood(University of Chichester)
Patient Satisfaction in HealthcareCustomer Service Quality and LoyaltyHealthcare Policy and ManagementPatient satisfactionPsychosocialContext (archaeology)PsychologyNursingMedicinePsychiatry
MeSH terms
HumansQuality of Health CarePatient Satisfaction
Citations
1,665
FWCI
32.78
field-weighted impact
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0
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