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Patient satisfaction: A review of issues and concepts

Social Science & Medicine · 1997 · Vol. 45(12) · pp. 1829–1843
John SitziaNeil Wood
Patient Satisfaction in HealthcareCustomer Service Quality and LoyaltyHealthcare Policy and ManagementPatient satisfactionPsychosocialContext (archaeology)PsychologyNursingMedicinePsychiatry

MeSH terms

HumansQuality of Health CarePatient Satisfaction
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Predictors of patient satisfaction with hospital health care
BMC Health Services Research · 2006 · 401 citations
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