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S

Sonia Goyal

Indian Institute of Technology Jammu (IN)ORCID 0009-0000-0015-3435

h-index

1

Publications

4

Citations

3

i10-index

0

Impact (2-yr)

—

Citations per year

Research Areas

Customer Service Quality and Loyalty Traffic and Road Safety Traffic control and management Human-Automation Interaction and Safety Islamic Finance and Banking Studies

Affiliations

St Helens College

GB · 2011–2011

Indian Institute of Technology Jammu

IN · 2025–2025

Merseytravel

GB · 2011–2011

Top Publications

Customer satisfaction and Indian banking sector: An imperial study of leading banks

International Journal of Academic Research and Development20180 citationsFirst authorCorresponding

Sonia Goyal · Scinovex