Quality management and hospitality: A bibliometric study

Abstract

This bibliometric study explores the evolving landscape of quality management within the context of the hospitality industry. Leveraging an extensive dataset of scholarly articles and publications, the analysis examines the trends, patterns, and key themes that have emerged in the intersection of quality management and hospitality over a specified time period. By employing bibliometric techniques such as co-citation analysis, keyword co-occurrence, and citation network mapping, this study provides insights into the most influential authors, publications, and research clusters within this field. The findings offer a comprehensive overview of the evolution of quality management practices in the hospitality sector, shedding light on the critical factors, emerging paradigms, and future directions for research and practice in this dynamic and vital domain.