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Self‐Construal, Reference Groups, and Brand Meaning

Journal of Consumer Research · 2005 · Vol. 32(3) · pp. 378–389
Jennifer Edson EscalasJames R. Bettman

Abstract

We propose that consumers purchase brands in part to construct their self-concepts and, in so doing, form self-brand connections. We focus on reference groups as a source of brand meaning. Results from two studies show that brands with images consistent with an ingroup enhance self-brand connections for all consumers, whereas brands with images that are consistent with an outgroup have a stronger negative effect on independent versus interdependent consumers. We propose that this differential effect is due to stronger self-differentiation goals for consumers with more independent self-concepts. We also find greater effects for more symbolic than for less symbolic brands. (c) 2005 by JOURNAL OF CONSUMER RESEARCH, Inc..

Consumer Behavior in Brand Consumption and IdentificationCultural Differences and ValuesCustomer Service Quality and LoyaltyMeaning (existential)Construal level theoryPsychologySelf construalSociologySocial psychologySocial science
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