Physical Sciences → Computer Science → Information Systems
Expert finding and Q&A systems
This cluster of papers focuses on the identification and retrieval of experts within online communities, particularly in the context of question answering platforms and social media. It explores various aspects such as user motivations, answer quality, relevance criteria, and techniques for routing questions to appropriate answerers.
12.7K works worldwide84.4K citations
Expert FindingCommunity Question AnsweringSocial MediaKnowledge SharingRelevance CriteriaUser MotivationsAnswer QualityQuestion RoutingExpertise IdentificationInformation Seeker Satisfaction
