Demographic influences on Stakeholder opinions regarding the Consumer Protection Act 2019: A comprehensive statistical analysis

Abstract

This paper provides a detailed examination of how demographic variables age, gender, education, occupation, and income influence stakeholder opinions on the effectiveness of the Consumer Protection Act 2019. By employing ANOVA and regression analysis, significant variations in stakeholder perceptions are identified, with younger respondents and higher-income groups showing more favorable opinions of the Act. The results are discussed in the context of broader e-commerce and consumer rights frameworks. This study provides critical insights into how targeted approaches can enhance the effectiveness of the Act across diverse demographic groups and drive consumer protection initiatives.