Linking of human resource and Indian higher education: Impact on performance and quality of education

Abstract

Innovation has significantly impacted Human Resource Management (HRM) in multiple ways. The rapid pace of fundamental changes in India has driven the evolution and enhancement of technological complexity. Indian organizations have had to adapt to the growing need to transform a highly diverse workforce into well-trained, motivated, and efficient employees, while addressing challenges such as de-skilling, re-skilling, multi-skilling, workforce reduction strategies, employee retention, and career development. Increased access to information has empowered employees with knowledge that was once exclusive to management, reshaping power dynamics and work environments, and fostering further advancements in Strategic Human Resource Management (SHRM).In recent years, India has emerged as a preferred global destination. In response to economic downturns, many companies have overhauled their organizational and marketing strategies. With numerous functions to monitor and vast amounts of data to process accurately and efficiently, HR managers have turned to Information Technology (IT) to meet their organizations' data needs. Both HR and IT have become critical strategic tools that companies are learning to leverage to stay competitive. This study aims to explore the importance, strategies, and current state of Human Resource Management in the IT industry. HR managers from selected IT companies participated in interviews focusing on recruitment and selection, training and development, career planning, performance evaluation, employee retention, and HR management policies.