Mapping key performance indicators for evaluation and monitoring the internationalization of higher education institutions

Abstract

Purpose of this paper is to identify and map key performance indicators (KPIs) for evaluating and monitoring the internationalization of higher education institutions (HEIs).A systematic review methodology of Google Scholar and Scopus guided by the preferred reporting items for systematic reviews and meta-analyses (PRISMA) approaches in order to offer a comprehensive set of metrics for institutions to monitor their internationalization strategies. Findings reveal a list of ninety-six (96) KPIs with their evaluation equations which categorized into nine (9) criteria, of international student, student mobility, faculty mobility, faculty international profile and experience, study programs with international elements, double/joint degree programs, international partnerships and networks, international research and international oriented management and governance. Practical implications include providing HEIs with a structured framework for monitor internationalization and informing strategic decision-making and also contributes to the growing section of knowledge on internationalization.