article Open Access
The role of E-commerce in improving customer service: An analytical study of the opinions of a sample of customers of "Forever" company in Kirkuk city
International Journal of Research in Marketing Management and Sales · 2025 · Vol. 7(1) · pp. 07–19
Abstract
The current research aims to determine the role of e-commerce in customer service within the internet sector in Kirkuk Governorate. The study originates from a problem expressed through several intellectual and practical questions, with the main research question being:
Technology Adoption and User BehaviourSample (material)BusinessCustomer serviceMarketingService (business)Knowledge managementComputer science
Citations
0
FWCI
0.00
field-weighted impact
References
0
Percentile
1%
vs. same field & year
Citation Network
How this paper connects to the literature. Drag to explore, click any node to open that paper.