Organizational work culture and employee turnover amongst selected hotels in Kampala, Uganda

Abstract

The paper examines the relationship between organizational culture and employee turnover amongst selected hotels in Kampala, Uganda. Researchers purposively selected three hotels, namely; Serena hotel, Hotel Africana and Dolphin suites whose total population was 730 and targeted sample size of 414 employees. A quantitative approach was employed to collected data using a cross-sectional research design. Data was analyzed using means, standard deviations, Pearson correlation co-efficiency and regression model to determine the extent of organizational culture and employee turnover among the selected hotels. Correlation and regression techniques were used to explain the relationship and level of prediction among the study variables. Findings indicate that Organizational Culture positively and significantly relates with Employee Turnover (R = .249, p-value = .001) at a low predictive power (R2 = .120, p-value = .000). The researcher therefore, recommend Hotel managers to capitalize on building strong organizational culture which encourage open sharing of information, teamwork and collegial consultations if employee performance and unnecessary attrition are to be avoided.