Effect of conflict resolution educational program on resilience at work among internship nursing students

Abstract

Background: Conflict resolution skills are essential for enhancing resilience at work, particularly among internship nursing students who often face high-pressure situations. Effective conflict resolution enables these students to adapt to changing circumstances and collaborate more efficiently.Aim of the Study: The present study aims to assess Effect of Conflict Resolution educational program on Resilience at work among Internship Nursing Students.Research Design: Quasi-experimental research design. Sample: The study subject involved 60 internship nursing students. Tools: Tool (I):Self-Administered Questionnaire that involved two parts 1st part: Socio-demographic data, 2nd part: conflict resolution knowledge questionnaire. Tool II: The Rahim Organizational Conflict Inventory-II (ROCI II; Rahim, 1983) and Tool (III): Resilience at Work Scale (RAW-S). Results: (86.7%) of internship nursing students have low score about conflict resolution knowledge in pre-test. While in immediate post-test and follow-up test of educational program implementation, internship nursing students have high level of knowledge about conflict resolution by (96.7% and 90% respectively) with highly statistically significant variation. Regarding immediate posttest as well as follow up tests, internship students have high level of resilience at work, the highest score for (staying healthy, finding your calling and building social connection).Conclusions: The implementation of a conflict resolution educational program has a significant impact on enhancing resilience at work among internship nursing students. Recommendations: Integrate conflict resolution into the nursing curriculum; employ interactive teaching methods such as case studies, role-plays, group discussions, and simulations to engage nursing students actively to apply their conflict resolution in realistic scenarios, enhancing their resilience, and problem-solving abilities. Incorporate the educational program about conflict resolution into orientation process for nursing students.