Evaluating the effectiveness of digital accounting applications for small and medium enterprises: A user-centric approach

Abstract

Small and Medium Enterprises rely on digital accounting applications to manage their financial operations and remain competitive in their particular industries. These applications are available in numerous forms with diverse features, from free to paid versions. However, whether these applications genuinely suit their users' needs remain ambiguous. The study aims to evaluate the effectiveness of these applications by assessing user ratings and reviews or feedback. The study evaluates ten popular digital accounting applications from the Play Store of Android-based mobile devices and other online platforms, providing reviews and feedback on these applications. The study’s findings indicate that