Opinion regarding digital transactions among working women

Abstract

A digital transaction refers to the exchange of value or payment between two parties using electronic means, such as through the internet or other digital channels. Both the payer and the payee use digital methods to send and receive money, while making digital payments. The study was conducted in Hisar district during the year 2022-23 with a sample size of 160 working women (80 each from teaching and non-teaching) selected randomly from four colleges of the university. The findings revealed that the teaching staff perceived high benefits of using digital transactions with 52.50 percent, whereas 46.25 percent of the non-teaching staff perceived medium level of benefits from digital transactions. For various purposes of using digital transactions, clothes in the category under shopping, recharge under utilities, credit card under financial services and checking balance under transfer money were ranked first in the teaching as well as non-teaching staff. In the opinion regarding cash transactions, it was found that due to wide acceptance cash is mostly preferred in both teaching as well as non-teaching staff. The majority of respondents both in the teaching as well as non-teaching staff spent upto Rs. 5000 per month in digital transactions.