Comprehending the relevance of Job Characteristics Model (JCM) in the Context of MSME industrial workers in select districts of West Bengal: An empirical study

Abstract

The industrial workers of West Bengal are found to have a discrete distribution in the districts like Howrah, Hooghly, Nadia, Paschim Bardhaman etc. as these districts have the significant concentration of manufacturing companies. This study is focused on identifying the role of situational variables on job satisfaction as well as the productivity levels of these industrial workers. Moreover, our study has focused on micro, small, and medium-sized organizations only. In this study, we have considered Job Characteristics Model by Hackman and Oldham to define the independent variables responsible for job satisfaction and productivity level. A thorough review of literature was performed encompassing the regional, national, and international contexts. It has, nevertheless, been observed that relevant works are handful in the context of West Bengal, especially in the aforementioned MSME sector. This study has attempted to understand the relevance of the Job Characteristic Model to the motivation of MSME industrial workers in West Bengal. The result shows a significant relation of the JCM variables with job satisfaction and productivity. Therefore, the relevance of JCM for the industrial workers in select districts of West Bengal is established in this research.