The effect of applying the electronic services system in the work of electronic banking (Applied research in a sample of Iraqi banks)

Abstract

This article aimed to focus on the consequences of using the electronic services system (ESS) on the activities of electronic banking services (EBS), the study was on examples of Iraqi banks, as investment in technology which is the main important aspect for the accomplishment and future expansion of managerial company divisions in general, particularly, in banking, as a worldwide economic growth in the technology field that have guide to the most banking divisions in the world to essential changes and deep improvements in the system structure and methods to fight competitions and maintain a certain root with the changes in economy, taking in the consideration the diversity and the changes in the services of the bank. Particularly ever since the traditional approach does not gives the expected results, which enable the EBS to be a realistic application in different banking divisions. To accomplish this, the current study depends on the analysis of the questionnaire as a major means for information and data collection. The results show a noteworthy and optimistic effect of applying ESS in EBS.