Impact of incentives on employees’ performance in selected deposit money bank of South-Eastern region, Nigeria

Abstract

Inadequate incentive is one of the major causes of poor performance by employees in organisations. The current study examined the impact of incentives on employees’ performance in selected Deposit Money Banks in South-East Region, Nigeria. The study employed descriptive survey research design. Population of the study was 1,967 employees selected in the banks. The sample size of the study was 433 respondents selected from the population. Closed-ended structured questionnaire was used to source for primary data. Cronbach’s Alpha and Composite Reliability Coefficients were used to measure the reliability of instrument. Data was processed using Partial Least Square Structural Equation Modeling (PLS-SEM). The findings showed that recognition, work environment and training have positive significant impact on employees’ performance. The study therefore, recommended that the management of the selected banks should continue to provide more recognition, comfortable work environment and adequate training to boost employees’ performance.