Impact of nurse-initiated rounds on patient satisfaction at new Najran General Hospital in Saudi Arabia

Abstract

Background: Patient satisfaction and purposeful nurse rounding gave that patients are in a vulnerable and dependent state while in the hospital, nurse reaction time is crucial component of their care experience. One of the most important criteria for evaluating the quality of hospitals is patient satisfaction. Nurse-initiated clinical rounds give nurses the chance to talk to patients, address their concerns, and improve uncomfortable circumstances. Particularly, regular nurse rounds deliver the opening to identify the patient needs using practical nursing practices, considerably enhancing patient satisfaction. Hence the study aimed to determine the impact of Nurse-Initiated Rounds on Patient Satisfaction at New Najran General Hospital in Saudi Arabia.Methods: A Clinical trial was carried out by using a non-equivalent control group at New Najran General hospital in Najran, Saudi Arabia. A convenience sample of 68 clients with hospitalization participated in this study (34 in the control and 34 intervention group). The study group participants received the nurse-initiated hourly rounds with patients by focusing on their pain, potty, pulse, position, pallor, paralysis positive environment, and other nursing tasks. The control group received normal routine care. In both groups, measurements of patient satisfaction with nursing care were made on the first and fifth days of hospitalization. The sample characteristics were described using frequency and percentage distribution. A chi-square test was used to compare the socio–demographic and other characteristics of patients in both groups. Furthermore, an independent t-test was performed to determine whether there is a statistical difference between the mean satisfaction scores of the two groups on the first and fifth days of hospitalization. The statistical tests were performed at the level of significance p