A study of good governance and e-governance plan for Jammu & Kashmir

Abstract

Jammu & Kashmir's government has taken some state-wide e-Governance measures to add transparency, effectiveness, and accountability to the system. While the State lags behind other States in the implementation of large-scale programmes involving a variety of agencies together. But the government has taken a very constructive step with progressive states to get the state ahead. The Strategies & policies are already formulated to realise the e-Governance vision of the State to bring an all-round development to all the Departments. State is also evaluating the initiatives under NeGP for prioritisation and subsequent implementation in the State. Apart from meeting citizen expectations & needs, e-Governance initiatives are also targeted to bring a sea of change in the administrative process of the Government. This kind of initiatives helps in increasing the internal efficiencies of the Departments & administrative setup, bringing more transparency in the process, making the government more responsive to the aspiration of the citizens and in simplifying the process of recording, updating & retrieval of records in the Departments. From the G2B services perspective, the main objectives of e-Governance will be to build a business friendly environment with attractive policies, transparent transaction environment and provision for punctual approval cycle with least possible time. The business community should be able to transact comfortably in a safe and stable environment with clarity in dealings. The e-Governance initiatives are expected to bring a change in the whole process of service delivery & administrative functioning.