Impact of the logistics function on the performance of a company: Case of the SAMGBM Group

Abstract

Successful companies generally practice logistics and supply chain management to reduce costs and increase competitiveness in order to improve operational efficiency. This paper analyzes the impact of the logistics function on the performance of the SAMGBM group. To do so, we use a mixed methodology that combines quantitative and qualitative tools based on interviews and survey questionnaires. The data collected show that the logistics department of the SAMGBM group constitutes an essential element that facilitates the logistics operations, namely supplies, management of customs operations and management of the fleet of this company.