Assessment of the impact of the transformation of the directorate of health affairs into a health cluster and its impact on the quality of health services for the population of the city of Mecca

Abstract

The aim of the study is the importance of shifting from the Directorate of Health Affairs to the Health Cluster according to the cost of health services with high quality, and to give decision makers the ability to make the right decision by providing quality health services at a low cost to patients. An electronic questionnaire was distributed through social media (WhatsApp) because of social distancing. and prevention. Crowding in public places (WhatsApp) for different neighborhoods of Makkah Announced 1,000 electronic questionnaires designed through Google Drive (random sample) via mobile phone groups for women and men from the age of 16 to over 65 years, and responses were received from about 650 people. Knowing that all participants are residents of the holy city of Makkah.