A study of barriers and benefits of ICT adoption among SMEs

Abstract

Purpose: The objective of the study is to explore the factors preventing adoption of ICT in SMEs and discuss the benefits due to ICT adoption by SMEs. Research Methodology: The intensive literature is reviewed to know the factors preventing ICT and benefits due to adoption of ICT in SMEs. The secondary data is collected from sources like research journal, books, thesis, reports, working paper etc. Finding of the Study: The undertaken study found that awareness of ICT, Cost of the ICT and ICT infrastructures are preventing factors of ICT adoption in SMEs & benefits due to ICT adoption are increase in productivity, enhancement in buyer and seller relationship and improvement among internal as well as external stake holders. Practical Implication: This study may help SMEs to understand the importance of ICT adoption and to know factors which prevent them from use of ICT. SMEs may formulate strategy to minimize preventing factors of ICT and maximize the benefits from ICT adoption.