Role of ICT in Municipal Government with special reference to Municipal Corporation Ludhiana Punjab

Abstract

ICTs play a key role in the development and growth of the Indian economy. It is a process that conveys information and information to individuals in order to expand their economic and social empowerment decisions. The Government of India aims to transform citizen-government interactions at all levels through e-governance by 2020. Municipal Council, Ludhiana aims to introduce automation and governance through ICT and GIS to simplify and improve its performance to improve service delivery, provide better information management and ensure citizen participation in governance. ICT is designed to enable electronic management through wireless communication, so it is integrated and woven. India's national plan for e-governance seeks to lay the groundwork for various projects by highlighting their importance in the affected areas of urban development. The municipal organization, Ludhiana, has been identified for the pilot project. Municipal Commissioner Vikas Pratap announced that in this regard, the Punjab government has signed a Memorandum of Understanding (MoU) with Microsoft, the International IT Company. ICT applications attempt to provide services to intermediate agencies such as district administrators, trade unions etc. Discussions about the project are ongoing with Microsoft developers. It works with the modules of rent, water and sanitation, birth and death certificates, accounting, public grievance redressing, etc. Another purpose of ICT is to provide strategic direction and direction for sustainable national development through a systematic system in the country.