Investigating the effect of situational variables on quality management activities and performance of leading Iranian organizations

Abstract

The present article examines the effect of situational variables on the quality management activities and performance of organizations. The research method that led to this article is a descriptive survey that was used to analyze the collected data using statistical tests comparing the means. The study of the effect of situational variables as variables of modulating the implementation of quality management system activities and performance of organizations showed that these variables do not have a significant effect on the implementation of quality management activities and performance of organizations that this can be confirmed as the comprehensiveness of the activities of the quality management system.