Work stress among female cabin crew

Abstract

This paper presents a study carried out on the stress among female cabin crew working in an international airline. The female cabin crew members are of Indian and International origin working with the international airline, a multinational organization in the United Kingdom (UK). The total sample size considered for the study comprises of 100 women. The respondents’ age lies in the range of 25 to 50 years belonging to a variety of races. Purposive sampling technique was used in this regard. ‘Stress, Strain and coping styles among Airhostesses’ scale was used to analyze the factors influencing the stress among female cabin crew. It was found that stress effects are playing an equal role on all the cabin crew independent of the regularity of the feeling. It is also inferred that all of the people feel equally strained independent of the regularity of the feeling. This work gives a fair idea about occupational stress and is useful for working professional to gauge their stress levels.