A comparative study of employees job satisfaction in selected public and private sector banks

Abstract

In any business organization, job satisfaction is important for reduction in employee’s turnover ratio. The aim of the paper is to find out job satisfaction in banking sector in Surat City. Two public and two private sector banks are selected for the study. Convenient sampling is adopted to collect primary data from bank employees by preparing structured questionnaire. To analyze the data, selected statistical techniques like frequency distribution and percentage analysis as well as chi-square test is applied. The result indicates that the employees of selected public sector banks are satisfied with their jobs in Surat City. Although, there is significant difference in the job satisfaction level of employees of selected public and private sector banks.