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Nurse Burnout and Patient Satisfaction
Medical Care · 2004 · Vol. 42(2) · pp. II–57
Doris C. Vahey✉(Mount Sinai Medical Center)Linda H. AikenDouglas M. SloaneSean P. ClarkeDelfino Vargas Chanes
Abstract
Improvements in nurses' work environments in hospitals have the potential to simultaneously reduce nurses' high levels of job burnout and risk of turnover and increase patients' satisfaction with their care.
Healthcare professionals’ stress and burnoutNursing education and managementPatient Satisfaction in HealthcareBurnoutNursingJob satisfactionMedicineNursing shortageAffect (linguistics)Economic shortagePatient satisfactionPrimary nursingSurgical nursing
MeSH terms
AdultBurnout, ProfessionalCross-Sectional StudiesFemaleHumansJob SatisfactionMaleMiddle AgedNurse-Patient RelationsNursing Staff, HospitalOutcome and Process Assessment, Health CarePersonnel Staffing and SchedulingSurveys and QuestionnairesUnited StatesNursing Administration Research
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971
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55
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References
Crossing the Quality Chasm: A New Health System for the 21st Century
BMJ · 2001 · 10,754 citations
Hospital Nurse Staffing and Patient Mortality, Nurse Burnout, and Job Dissatisfaction
JAMA · 2002 · 5,134 citations
Lower Medicare Mortality Among a Set of Hospitals Known for Good Nursing Care
Medical Care · 1994 · 814 citations
Nurses’ Reports On Hospital Care In Five Countries
Health Affairs · 2001 · 1,626 citations
A meta-analytic examination of the correlates of the three dimensions of job burnout.
Journal of Applied Psychology · 1996 · 3,109 citations
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