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The Case Research Strategy in Studies of Information Systems

MIS Quarterly · 1987 · Vol. 11(3) · pp. 369–386
Izak BenbasatDavid K. GoldsteinMelissa Mead

Abstract

This article defines and discusses one of these qualitative methods — the case research strategy. Suggestions are provided for researchers who wish to undertake research employing this approach. Criteria for the evaluation of case research are established and several characteristics useful for categorizing the studies are identified. A sample of papers drawn from information systems journals is reviewed. The paper concludes with examples of research areas that are particularly well-suited to investigation using the case research approach.

Information Systems Theories and ImplementationComplex Systems and Decision MakingSoftware Engineering Techniques and PracticesInformation systemKnowledge managementBusinessComputer scienceProcess managementManagement scienceEngineering

Funding

  • Harvard Business School
Citations
4,691
FWCI
55.88
field-weighted impact
References
37
Percentile
100%
vs. same field & year
Citations per year
References
Quasi-Experimentation: Design & Analysis Issues for Field Settings
Medical Entomology and Zoology · 1979 · 11,375 citations
Power, politics, and MIS implementation
Communications of the ACM · 1983 · 2,185 citations
An Assessment of the Scientific Merits of Action Research
Administrative Science Quarterly · 1978 · 2,107 citations
Mixing Qualitative and Quantitative Methods: Triangulation in Action
Administrative Science Quarterly · 1979 · 6,913 citations
Case Research in Marketing: Opportunities, Problems, and a Process
Journal of Marketing Research · 1985 · 1,278 citations
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