articleTop 1% cited
A fuzzy AHP and BSC approach for evaluating performance of IT department in the manufacturing industry in Taiwan
Expert Systems with Applications · 2006 · Vol. 34(1) · pp. 96–107
Amy H.I. Lee(Chung Hua University)Wen‐Chin Chen✉(Chung Hua University)Ching-Jan Chang(Chung Hua University)
Multi-Criteria Decision MakingEvaluation and Optimization ModelsQuality Function Deployment in Product DesignBalanced scorecardAnalytic hierarchy processComputer scienceAmbiguityVaguenessFuzzy logicProcess managementOrder (exchange)Process (computing)Manufacturing
Citations
659
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17.17
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References
59
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99%
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Cited by
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Extensions of the TOPSIS for group decision-making under fuzzy environment
Fuzzy Sets and Systems · 2000 · 3,721 citations
Evaluating intertwined effects in e-learning programs: A novel hybrid MCDM model based on factor analysis and DEMATEL
Expert Systems with Applications · 2006 · 1,238 citations
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